18 years of well-rounded experience in all learning and development functions. Reputation for instructional design and development of quality programs which show quantifiable results; utilizing all aspects of instructional design methodologies.
Employment
Teachers Insurance Annuity Association College Retirement Equities Fund - TIAA-CREF (1997 - Present) New York, NY Sr. Performance Consultant - Design
Independently coordinate and manage programs of extraordinary complexity with direct accountability for completion and customer satisfaction.
Represent Learning and Development on company-wide project teams related to new product development, systems implementation, procedural change and/or information dissemination.
Develop consultative relationships focused on identifying learning and development requirements, which enable the company to increase premium volume, retain assets and combat competitor activities.
Partner with Line Managers to identify critical skills and knowledge required in meeting evolving business requirements and company objectives.
Recommend learning solutions, instructional methods and delivery medium based on business unit goals.Learning methods include traditional classroom instruction, learning alerts, tutorials and other computer-based training.
Create training programs using practical application of technical and theoretical information as well as creative presentation techniques.Training tools include manuals, job aids and on-line learning programs.
DREYFUS SERVICE CORP. (1989 - 1997) Uniondale, NY Sr. Training Specialist
Designed and delivered new hire initial training and developmental skill building programs for the Dreyfus Retirement Services Division and the Institutional Bank and Broker/Dealer Services Divisions. Program content included:corporate history, financial and retirement industries, products, services and systems.
Education
San Diego State University, San Diego, CA (2006 - 2010) MA in Educational Technology (pending) Certificate in Instructional Technology (8/2007)
State University New York at Old Westbury, Old Westbury, NY (1986 - 1988) BS in Business Management
State University New York at Farmingdale, Farmingdale, NY (1984 - 1986) AS in Business Administration
Technology Skills
Software: MS Office Suite, Adobe Captivate, Trivantis Lectora, TechSmith SnagIt LMS: Cornerstone On Demand, Element-K, Angel Learning
Professional Associations and Licenses
Licenses: Registered Representative, Series 6 and 63 Member: American Society for Training and Development eLearning Guild